Online Sales Policy

When you placed your online order you were charged a default $36 shipping charge unless you chose one of our other options.  Please confirm that you have read these qualifications for the shipping option you selected before completing your payment:

-Standard Ground Shipping - $36.00.
Usually takes 7 to 15 Business Days depending on the availability of your item.
If you selected this default option you can be assured that you will receive your item in 15 days or less. 
If your wear date is in less than 15 days, we strongly recommend that you choose one of the Express options or call us to confirm your guaranteed receipt date.

3- Business Day air Express shipping - $52.00
If you select this option and your item is in our store or in the designer's warehouse on the day you place your order:
You will receive your item in 3 business days if your order is placed before 12pm Eastern Time, and in 4 business days if your order is placed after 12pm Eastern Time.
Count business days only; orders placed on Saturday or Sunday will be processed before 12pm ET on Monday

2- Business Day air Express shipping - $72.00
If you select this option and your item is in our store or in the designer's warehouse on the day you place your order:
You will receive your item in 2 business days if your order is placed before 12pm Eastern Time, and in 3 business days if your order is placed after 12pm Eastern Time.
Count business days only; orders placed on Saturday or Sunday will be processed before 12pm ET on Monday

Overnight air Express shipping - $120.00
If you select this option and your item is in our store or in the designer's warehouse on the day you place your order:
You will receive you item the next business day if your order is placed before 12pm Eastern Time, and in 2 business days if your order is placed after 12pm Eastern Time.
Count business days only; orders placed on Saturday or Sunday will be processed before 12pm ET on Monday

Dresses that are special orders from the manufacturer may take longer to deliver.
You will be notified of your Confirmation number and approximate arrival date by email or phone call if your item is not available to be shipped immediately.  Be sure to include your Name, Phone Number, Wear date and Event Name and Location when you check out.

* REMEMBER SATURDAY AND SUNDAY ARE NOT DELIVERY DAYS AND DO NOT COUNT AS SHIPPING BUSINESS DAYS.  

Billing Online orders can be charged to your Visa, Master Card, Discover Card. Your card will be charged in US dollars. All orders will be charged Sales Tax.
 Most dress manufacturers provide their own size chart to help aid you in choosing the best size that fits you. Be sure to measure carefully. Size charts are helpful, but not always a perfect fit. Remember that you can always take a gown up that is too large, but you can not always let it out if you order it too small.

DOUBLE CHECK THE SIZE CHART FROM THE DRESS MANUFACTURER

There are No Returns / No Cancellations / No Exchanges for any reasons. If you place an order with Crowning Around, please make sure before you place your order that you are absolutely sure about your purchase. You are selecting the size and color. Once again there are no returns, no cancelations, no refunds for any reason. 

Unfortunately, due to the nature of the garments sold, we do not accept returns, exchanges, or cancellations after the order is placed . Your dress is ordered straight from the manufacturer, and cannot be returned. Please be sure to measure carefully: you are responsible for selecting your size. Unfortunately because there are times when a dress might be shipped directly from the designer's warehouse, we can not be responsible for the condition the garment come in.  Your dress should arrive in the designers clear bag, which may be taped or seeled. Each designer sews their garments differently, some with open seam allowance and other designers with no seam allowance. Please note that all garments are not identical.

Thank you for shopping with Crowning Around.  We want you to have a pleasant shopping experience and hope you are happy with our service.  If you have any helpful hints to help us improve, please email us at shopamorformals.com